Privacy Policy

Last Updated: 1/27/2025

Thank you for choosing A-1 Speedy Rooter (“we,” “us,” or “our”). We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website located at https://a1speedyrooter.com (“Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Website.


1. Information We Collect About You

We collect various types of information from and about users of our Website, including:

  1. Personal Information: This is information by which you may be personally identified, such as your name, email address, phone number, and any other data that is defined as personally identifiable information under applicable law. We collect Personal Information directly from you when you provide it to us, for example, by filling out forms on our Website or contacting us via email or phone.

  2. Non-Personal Information: This is information that does not directly identify you. It may include demographic information, usage details (e.g., pages viewed, links clicked), IP addresses, browser type, and operating system. We may collect this data automatically as you navigate through our Website using cookies, web beacons, and similar technologies.


2. How We Collect Your Information

a) Information You Provide to Us

  • Contact Forms: When you fill out a contact form on our Website (e.g., to request a service or quote), we collect your name, phone number, email address, and any additional information you choose to include in your message.
  • Email or Phone: When you contact us via email at [email protected] or by phone at (714) 497-0869, we may collect your name, phone number, email address, and other information you provide to us.

b) Information Collected Automatically

As you navigate through our Website, we may use automatic data collection technologies to collect certain information:

  • Cookies: Cookies are small files placed on your device’s hard drive. We use cookies to understand Website usage, improve user experience, and remember user preferences.
  • Log Data: We collect information about your use of our Website, such as the type of device you are using, your IP address, browser type, operating system, and the dates and times you access our Website.
  • Analytics: We may use third-party service providers (e.g., Google Analytics) to help us analyze how users interact with our Website. These providers may use cookies or similar technologies to collect information about your use of our services and across other websites over time.

3. How We Use Your Information

We may use the information we collect from you or that you provide to us for the following purposes:

  1. To Provide Our Services: We use your Personal Information to schedule appointments, respond to service requests, and otherwise communicate with you about our plumbing services.
  2. To Personalize User Experience: We may use Non-Personal Information to understand how our users as a group use the services and resources provided on our Website so we can improve user experience.
  3. To Improve Our Website: We continually strive to improve our Website offerings based on the information and feedback we receive from you.
  4. To Send Periodic Emails or Updates: We may use the email address you provide to send you information and updates pertaining to your request, as well as company news or service information. You can unsubscribe from these communications at any time.
  5. For Compliance and Protection: To comply with applicable laws, regulations, or legal process, and to protect against illegal or fraudulent activity, claims, or other liabilities.

4. Disclosure of Your Information

We do not sell or rent your Personal Information to third parties. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may also disclose Personal Information to:

  1. Service Providers: We may share your information with trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential and use it only for the purposes for which we disclose it to them.
  2. Compliance with Law: We may disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to comply with a legal obligation or protect and defend the rights or property of A-1 Speedy Rooter.
  3. Business Transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use Personal Information about you, including to serve interest-based advertising. Cookies help us remember your preferences and to measure and analyze traffic on our Website. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our Website.


6. Data Security

We use appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, the transmission of information via the internet is not completely secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security.


7. Retention of Your Information

We will retain your Personal Information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.


8. Your California Privacy Rights (For California Residents)

If you are a California resident, you may have additional rights regarding your Personal Information under the California Consumer Privacy Act (“CCPA”) and other California laws, including the right to:

  • Request to know the categories and specific pieces of Personal Information we collect, use, disclose, and sell.
  • Request the deletion of your Personal Information, subject to certain exceptions.
  • Opt out of the sale of Personal Information (however, we do not sell Personal Information).

To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing your request.


9. Third-Party Links

Our Website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policy of every website you visit.


10. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect or solicit Personal Information from children under 13. If you believe that we have inadvertently collected Personal Information from a child under 13, please contact us so we can delete the information.


11. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to how we treat our users’ Personal Information, we will post the updated Privacy Policy on this page with a new “Last Updated” date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.


12. Contact Us

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information, or wish to exercise your rights under applicable law, please do not hesitate to contact us:

  • By Email: [email protected]
  • By Phone: (714) 497-0869
  • By Mail: A-1 Speedy Rooter, Fullerton, California

We appreciate your trust in A-1 Speedy Rooter and look forward to serving your plumbing needs safely and securely.