About Us

A-1 Speedy Rooter And Plumbing

Highest-rated plumber & rooter service serving Orange County, CA for 12 years.
24/7 Residential & commercial plumbing service.
Screened & certified expert technicians.
Warranties on workmanship.

Our Culture & Values

Service to others, like food and water, is a fundamental human need, as per Maslow’s “self-actualization” in his final of 5 stage Hierarchy of Needs; it changes how we feel and gives us common ground. We want to service “our corner of the world”, in our Orange County community. If we succeed, there is more peace of mind, smiles and laughter, more community, and more joy.

To get there, we have an amazing and unusual employee culture. This page is about our culture.

Like all great companies, we strive to hire the best and we value integrity, excellence, respect, inclusion, and collaboration. What is special about A-1 Speedy Rooter And Plumbing, though, is how much we:

  • encourage independent decision-making by our plumbers
  • share information openly, broadly, and deliberately
  • are extraordinarily candid with each other
  • keep only our highly effective people
  • avoid rules

Our core philosophy is people over process. More specifically, we have great people working together as a dream team. With this approach, we are a more flexible, fun, stimulating, creative, collaborative and successful organization.

Many companies have value statements, but often these written values are vague and ignored. The real values of a company are shown by who gets rewarded or let go. Below are our values, the specific behaviors and skills we care about most. The more these values sound like you, and describe people you want to work with, the more likely you will thrive at A-1 Speedy Rooter And Plumbing.

Judgment

  • You make wise decisions despite ambiguity
  • You identify root causes, and get beyond treating symptoms
  • You think strategically, and can articulate what you are, and are not, trying to do
  • You are good at using data to inform your intuition
  • You make decisions based on the long term, not near term

Communication

  • You are concise and articulate in speech and writing
  • You listen well and seek to understand before reacting
  • You maintain calm poise in stressful situations to draw out the clearest thinking
  • You adapt your communication style to work well with people from around the world who may not share your native language
  • You provide candid, helpful, timely feedback to colleagues

Curiosity

  • You learn rapidly and eagerly
  • You contribute effectively outside of your specialty
  • You make connections that others miss
  • You seek to understand our customers around our community, and how we provide service to them

Courage

  • You say what you think, when it’s in the best interest of A-1 Speedy Rooter And Plumbing, even if it is uncomfortable
  • You make tough decisions without agonizing
  • You take smart risks and are open to possible failure
  • You question actions inconsistent with our values
  • You are able to be vulnerable, in search of truth

Passion

  • You inspire others with your thirst for excellence
  • You care intensely about our customers and A-1 Speedy’s success
  • You are tenacious and optimistic
  • You are quietly confident and openly humble

Selflessness

  • You seek what is best for A-1 Speedy Rooter, rather than what is best for yourself
  • You are open-minded in search of great ideas
  • You make time to help colleagues
  • You share information openly and proactively

Innovation

  • You create new ideas that prove useful
  • You re-conceptualize issues to discover solutions to hard problems
  • You challenge prevailing assumptions, and suggest better approaches
  • You keep us nimble by minimizing complexity and finding time to simplify
  • You thrive on change

Inclusion

  • You collaborate effectively with people of diverse backgrounds and cultures
  • You nurture and embrace differing perspectives to make better decisions
  • You are curious about how our different backgrounds affect us at work, rather than pretending they don’t affect us
  • You recognize we all have biases, and work to grow past them
  • You intervene if someone else is being marginalized

Integrity

  • You are known for candor, authenticity, transparency, and being non-political
  • You only say things about fellow team members that you say to their face
  • You admit mistakes freely and openly
  • You treat people with respect regardless of their status or disagreement with you

Impact

  • You accomplish amazing amounts of important work
  • You demonstrate consistently strong performance so team mates can rely upon you
  • You make your team mates better
  • You focus on results over process

It’s easy to write admirable values; it’s harder to live them.

In describing courage we say, “You question actions inconsistent with our values.” We want everyone to help each other live the values and hold each other responsible for being role models. It is a continuous aspirational stretch.

In describing integrity we say, “You only say things about fellow employees you say to their face.” This attribute is one of the hardest for new people to believe — and to learn to practice. In most situations, both social and work, those who consistently say what they really think about people are quickly isolated and banished. We work hard to get people to give each other professional, constructive feedback – up, down and across the organization – on a continual basis. Leaders demonstrate that we are all fallible and open to feedback. People frequently ask others, “What could I be doing better?” and themselves, “What feedback have I not yet shared?”

We believe we will learn faster and be better if we can make giving and receiving feedback less stressful and a more normal part of work life. Feedback is a continuous part of how we communicate and work with one another versus an occasional formal exercise. We build trust by being selfless in giving feedback to our colleagues, even if it is uncomfortable to do so. Feedback helps us to avoid sustained misunderstandings and the need for rules. Feedback is more easily exchanged if there is a strong underlying relationship and trust between people, which is part of why we invest time in developing those professional relationships. We celebrate the people who are very candid, especially to those in more powerful positions. We know this level of candor and feedback can be difficult for new hires and people in different parts of the world where direct feedback is uncommon. We actively help people learn how to do this at A-1 Speedy Rooter through coaching and modeling the behaviors we want to see in every employee.

About Us

Many companies have value statements, but often these written values are vague and ignored. The real values of a company are shown by who gets rewarded or let go. Below are our values, the specific behaviors and skills we care about most. The more these values sound like you, and describe people you want to work with, the more likely you will thrive at A-1 Speedy Rooter And Plumbing.

What Our Customers Are Saying

Based on 16 reviews.
Ashlyee Small
Ashlyee Small
2019-10-01
Hired A1 Speedy Rooter & Plumbing to fix a hose bib that froze over the winter. Bernie and Simon replaced the hose bib and installed switches with a wall access panel so that I can turn off water to the hose bib and prevent the problem from happening again. They were super professional, fast, and helpful. Highly recommend; would hire again
Don Lott
Don Lott
2019-09-27
Excellent. Repaired bath faucet. Cartridge went bad. Gave me a time window so I knew when to expect them. Plumber was super nice and fixed the faucet no problem. Price was very reasonable.
Maryanne Randall
Maryanne Randall
2019-08-22
Prompt and honest service. Quick and efficient. Very happy with the work performed and would definitely call if any need arises in the future.
william bell
william bell
2019-08-20
Very reliable, punctual, responsive. Great quality of work. The team from A1 Speedy Rooter & Plumbing came over on short notice to unclog our kitchen sink and repair some parts that were leaking water. The results looked great.
Faith Garretat
Faith Garretat
2019-08-08
Simon was so amazing! They were fast, same day, great price, and professional!! They cleaned up their mess and were very personable. He told me how to take care of the drain if I had any issues and even gave me recommendations on what I could do about some remodeling and people he'd worked with in the past. I'll hire him again
Gloria Holden
Gloria Holden
2019-06-24
The best service I've ever had! The guy that came knew right away what my issue was, within 10 minutes of being there. He was kind and didn't ask for anything, I still gave him money! Called before come by, and very respectful, will definitely use again and refer
Dianne England
Dianne England
2019-05-21
I hired them last week for a plumbing job and they were on time, friendly, HONEST and fair priced. I'd definitely call them again!
Andy Buchanan
Andy Buchanan
2019-05-17
Within an hour, these guys were at my door with excellent service and fixed my clogged drain right away! Thanks guys!
Estelle Trujillo
Estelle Trujillo
2019-05-14
Awesome! Did an great job fixing my bathroom drain and had great response time. He was very nice and easy to work it!
dustin thompson
dustin thompson
2019-05-10
I have used A1 Speedy Rooter & Plumbing on a number of occasions. They have always been super helpful, understanding and courteous, whether over the phone, or in person. They always answered my questions in detail, and their prices were straight forward, and reasonable. I would highly recommend them.

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  • Commercial & Residential Plumbing
  • Air Conditioning & Heating Service
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  • No Mileage Charge Within Our Service Area
  • Reliable, Professional & Affordable
  • Knowledgeable & Friendly Staff Available 24/7
  • 24-Hour, 7-Day Emergency Service.