This California Consumer Privacy Act Policy (“CA Policy”) supplements the information contained in A-1 Speedy Rooter’s Privacy Policy and applies solely to residents of the State of California in accordance with the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Scope of This CA Policy

This CA Policy applies to our collection, use, and disclosure of Personal Information via our website, email, phone, or other communications with A-1 Speedy Rooter. It does not apply to workforce-related Personal Information collected from current or former employees, job applicants, or contractors.

2. Categories of Personal Information We Collect

We have collected or may collect in the last 12 months:

Identifiers: such as real name, email address, phone number, IP address, or other online identifiers.
Customer Records Information: such as name, phone number, mailing address, and information you provide through contact forms or service inquiries.
Internet or Other Electronic Network Activity: such as browsing history, search history, and information regarding your interactions with our website.
Geolocation Data: general location information derived from your IP address.
Inferences: inferences drawn from the above to create a profile about your preferences or characteristics.

We do not knowingly collect Sensitive Personal Information beyond what is necessary to deliver our plumbing services or as otherwise permitted by law.

3. Sources of Personal Information

We collect personal information directly from you when you submit a form, email, or call us; automatically through cookies, web beacons, and similar technologies; and from service providers such as analytics or hosting services.

4. Business Purposes for Collecting Personal Information

We use personal information to provide and maintain our plumbing services, including scheduling appointments and handling inquiries; communicate with you and respond to service requests; improve our website and services; detect and prevent security incidents or fraudulent activity; and comply with legal obligations.

5. Disclosure of Personal Information

We do not sell your personal information. We may disclose personal information for business purposes to service providers (such as analytics, hosting, and payment processors), to legal or governmental authorities when required by law, and in connection with business transfers.

6. Your California Privacy Rights

As a California resident, you have the right to know what personal information we collect, use, disclose, or sell; request deletion of your personal information (subject to exceptions); request correction of inaccurate personal information; opt out of sale or sharing of personal information (we do not sell or share); limit use or disclosure of sensitive personal information (if applicable); and be free from discrimination for exercising these rights.

7. How to Exercise Your Rights

To exercise your rights, contact us by email, by phone at (714) 497-0869, by mail at 17361 Santa Lucia St, Fountain Valley, CA 92708, or through our Opt-Out Preferences page. We may need to verify your identity before processing your request. You may also use an authorized agent registered with the California Secretary of State. Where required by law, we honor the Global Privacy Control (GPC) signal as a valid opt-out request.