California Consumer Privacy Act (CCPA/CPRA) Policy
Last Updated: 1/27/25
This California Consumer Privacy Act Policy (“CA Policy”) supplements the information contained in the A-1 Speedy Rooter Privacy Policy and applies solely to residents of the State of California (“consumers” or “you”) in accordance with the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act (CPRA). The purpose of this CA Policy is to inform California residents about how A-1 Speedy Rooter (“we,” “us,” or “our”) collects, uses, and discloses their Personal Information and the rights they have with respect to that information.
By “Personal Information,” we mean information that identifies, relates to, or could reasonably be linked with you or your household. Any capitalized terms not otherwise defined in this CA Policy have the same meanings as used in the CCPA/CPRA.
1. Scope of this CA Policy
This CA Policy applies to our collection, use, and disclosure of Personal Information via:
- Our website, https://a1speedyrooter.com (“Website”)
- Email, phone, or other communications with A-1 Speedy Rooter
- Other online or offline interactions you may have with us
This CA Policy does not apply to workforce-related Personal Information collected from current or former employees, job applicants, contractors, or similar individuals.
2. Categories of Personal Information We Collect
We collect or may have collected in the last 12 months the following categories of Personal Information:
- Identifiers: Such as real name, email address, phone number, IP address, or other online identifiers.
- Customer Records Information: Such as name, phone number, mailing address, and any information you provide through contact forms or service inquiries.
- Internet or Other Electronic Network Activity Information: Such as browsing history, search history, and information regarding your interactions with our Website (e.g., through cookies and similar technologies).
- Geolocation Data: General location information derived from your IP address.
- Inferences: Inferences drawn from any of the above information to create a profile about your preferences or characteristics.
We do not knowingly collect or process Sensitive Personal Information (as defined under the CPRA) beyond what is necessary to deliver our plumbing services or as otherwise permitted by law.
3. Sources of Personal Information
We collect Personal Information about you from:
- You: Directly from you when you submit a form on our Website, send us an email, call us, or interact with us in person.
- Automatic Data Collection Technologies: When you visit our Website, we may collect certain information automatically using cookies, web beacons, and similar technologies.
- Service Providers: We may receive information about you from our service providers, such as analytics providers, hosting services, or others assisting with our business operations.
4. Business or Commercial Purposes for Collecting Personal Information
We use or may have used Personal Information for one or more of the following business or commercial purposes:
- To provide and maintain our plumbing services, including scheduling appointments and handling customer inquiries.
- To communicate with you, including responding to your questions, feedback, or service requests.
- To improve our Website and services, including testing, research, and analysis.
- To detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity.
- To comply with legal obligations and protect our rights or property.
- For any other purpose described to you at the time we collect your Personal Information or as otherwise set forth in the CCPA/CPRA.
5. Disclosure of Personal Information
We do not sell your Personal Information to third parties and have not sold your Personal Information in the preceding 12 months. We may, however, disclose (and may have disclosed within the last 12 months) the following categories of Personal Information for business purposes:
- Identifiers
- Customer Records Information
- Internet or Other Electronic Network Activity Information
- Geolocation Data
- Inferences
We disclose these categories of Personal Information to the following categories of third parties for business purposes:
- Service Providers: Such as payment processors, analytics providers (e.g., Google Analytics), hosting providers, or other vendors who assist us in our operations.
- Legal or Government Authorities: When required to comply with applicable laws, regulations, or legal processes, or in response to lawful requests.
- Business Transfers: In the event of a merger, acquisition, or any form of transfer of some or all of our assets.
6. Your California Privacy Rights
Under the CCPA/CPRA, California residents have the following rights regarding their Personal Information:
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Right to Know/Access: You have the right to request the categories and specific pieces of Personal Information we have collected, used, disclosed, or sold about you, as well as the categories of sources from which the Personal Information is collected and the categories of third parties with whom we share or disclose Personal Information.
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Right to Delete: You have the right to request deletion of your Personal Information we have collected about you, subject to certain exceptions (e.g., if the information is needed to complete a transaction or comply with a legal obligation).
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Right to Correct: You have the right to request correction of inaccurate Personal Information maintained about you.
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Right to Opt Out of Sale or Sharing: The CCPA/CPRA gives you the right to opt out of the sale or sharing of your Personal Information. We do not sell Personal Information, nor do we share it for cross-context behavioral advertising.
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Right to Limit Use or Disclosure of Sensitive Personal Information: If we collect any Sensitive Personal Information, you have the right to direct us to limit the use of that information if applicable. As noted, we do not collect Sensitive Personal Information beyond what is necessary to provide our services or as otherwise permitted by law.
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Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA/CPRA.
7. How to Exercise Your Rights
To exercise any of your CCPA/CPRA rights described above or to submit a request, please contact us by using one of the following methods:
- Email: [email protected]
- Phone: (714) 497-0869
- Postal Mail: A-1 Speedy Rooter, Fullerton, California
Verification: We may ask you to provide additional information in order to verify your identity and process your request. This may include confirming certain pieces of information that we already have on file.
Authorized Agents: If you are making a request through an authorized agent, we will need to verify the agent’s authority to act on your behalf.
8. Retention of Personal Information
We retain your Personal Information for as long as necessary to fulfill the business or commercial purpose(s) for which it was collected, or as required by applicable laws or regulations.
9. Updates to This CA Policy
We may update this CA Policy from time to time to reflect changes in our data practices or relevant laws. When we do, we will post the updated version on our Website and update the “Last Updated” date at the top of this page.
10. Contact Us
If you have any questions or comments about this CA Policy, our general Privacy Policy, the ways in which we collect and use your Personal Information, or wish to exercise your rights under California law, please do not hesitate to contact us:
- Email: [email protected]
- Phone: (714) 497-0869
- Postal Mail: A-1 Speedy Rooter, Fullerton, California
We are dedicated to addressing any concerns you may have and ensuring that your privacy is respected. Thank you for entrusting A-1 Speedy Rooter with your information.